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Frequently Asked Questions
OUR PRODUCTS
Yes, the leather used for our bags is certified according to the Leather Working Group Standards. More information can be found here.
MY ORDER
Yes! Delivery is completely free for you. The return of your order is also free of charge for you.
All orders are shipped by us within 48 hours, so your order will be with you in 1-3 days.
We ship to Germany and Austria. Shipping & returns are free.
As soon as your order has been shipped, you will receive an email from us with a link to DHL tracking.
RETURN & REFUND
You can return all ordered items to us free of chargewithin 14 days after you have received your order. The return label is already included with your order.
Yes! The return is free of charge for you within the return period of 14 days. Simply use the enclosed returns label.