Yes! Delivery is completely free for you. The return of your order is also free of charge for you.

All orders are shipped by us within 48 hours, so your order will be with you in 1-3 days .

As soon as your order has been shipped, you will receive an email from us with a link to DHL tracking .

We ship to Germany and Austria . Shipping & returns are free.

You can return all ordered items to us free of charge within 30 days after you have received your order. The return label is already included with your order.

Yes! The return is free of charge for you within the return period of 30 days. Simply use the enclosed returns label.

Yes! A returns label is included with every order. All you have to do is attach this clearly visible to your return and hand it in at a post office.

If you can't find one in the package or have misplaced the tag, contact our "We Care" team at hello@les-visionnaires.com and we'll send you a new one free of charge.

The amount will always be refunded to the payment method you originally selected. For example, if you paid with PayPal, we will refund the amount to your PayPal account.

You can come with us

- Klarna (incl. purchase on account)
- PayPal
- Credit card
- Amazon Pay
- ApplePay
- Google Pay
- Instant bank transfer

pay.

Yes! We will automatically send you your invoice by email as soon as your order has left our warehouse.

If you want to redeem a discount code or voucher code, you can enter it in the shopping cart or in the "Coupon code" field before completing the order.

Yes! If you have returned your order to us, we will reactivate your discount or voucher code once your return has been processed.